Village Water Rates

Charges for water service fund the purchase of water from the DuPage Water Commission and the maintenance of the Village's water infrastructure. In 2011, the City of Chicago announced that it would increase the amount it charges for water. It has planned a rate increase that will go into effect over the next four years. To lessen the impact on residents, the Village is spreading this increase over the next five years.

It is necessary for the Village to pass these water rate increases on to users so that the Village can continue to support current and future water operating and capital expenses, including its 29 miles of water mains. The Village continues to replace old and failing water mains, however more than 16 miles of the Village's water mains are 67 years old and older.

The Village's scheduled rates for water are as follows:

• May 1, 2012: $9.77 per 1,000 gallons
• May 1, 2013: $10.82 per 1,000 gallons
• May 1, 2014: $11.87 per 1,000 gallons
• May 1, 2015: $12.92 per 1,000 gallons
• May 1, 2016: $13.97 per 1,000 gallons
  

Identity Theft Protection Program

The Village of Clarendon Hills made changes to the information collected from residents for water service, as a part of an identity theft protection program.  This program is intended to protect customers, employees and the Village from problems associated with or caused by the loss or misuse of sensitive information which could be used in identity theft. New customers are required to fill out a revised water service application and produce government issued identification. In addition, all water billing accounts will be monitored for "red flags" or activity that indicates the possible existence of identity theft.   The establishment of the Village's Identity Theft Program and Prevention Policy is in compliance with the federal Fair and Accurate Credit Transactions Act of 2003.  For additional information regarding this program, please contact the Finance Department at (630) 286-5400. 
   

Establishing Water Service

If you are new to the Village or moving within the Village, you must notify the Water Billing Department at (630) 286-5416.  A Water Service Application must be completed and brought in person to the Village Hall.  The Village is required to comply with the new Identity Theft Red Flag Rule issued by the Federal Trade Commission. This Rule is intended to minimize incidents of identity theft and fraud in the opening and maintenance of water billing accounts.  In order to comply, the Village must verify the identity of each person establishing a water billing account. 

If you are moving from the Village, you must notify the Water Billing Department at (630) 286-5416, in order to obtain a final read on your account.  
    

Water Bill Automatic Payment Plan

The Village offers the convenience of paying your Water Bill by electronic withdrawal directly from your checking or savings account at no cost.  This program is secure, reliable, eliminates the hassles of check writing and ensures your bill is always paid on-time, thereby eliminating late penalties. 

To enroll in the Automatic Bill Payment Program, simply complete an Authorization Agreement for the Automatic Bill Payment Plan Program and send it to the Village of Clarendon Hills Finance Department, along with a voided check. 

Program Notes:   

• By enrolling in the Automatic Bill Payment Program, you are giving the Village of Clarendon Hills permission to withdraw the amount of each water bill from the account you designate.
   
• Deductions from your financial institution will occur on the bill's due date (the last business day of every month).
     
• Any questions regarding this program, please contact the Water Department at (630) 286-5416.   

Online Bill Pay Now Available

Village water bills can now be paid online using the e-Pay service offered by the Illinois State Treasurer. Visit the Online Bill Pay web page to learn more or visit the e-Pay site directly.

 Sales Tax

Shopping locally strengthens your Clarendon Hills economy.  A portion of the sales tax collected on each purchase made in the Village is returned here.  Of the 7.25% in sales taxes collected on a purchase, 1% is returned to the Village and the remaining 6.25% is distributed between the state, county, Regional Transportation Authority and the DuPage Water Commission.  Sales tax receipts account for over $500,000 in the Village's operating budget.  These revenues are important for funding the delivery of police and fire protection, emergency medical and public works services.